01 Introduction

Deluxe Prime Realty LLC ("we," "us," or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, store, and share information when you visit our website at deluxeprimerealty.homes ("Website"), use our services, or otherwise interact with us.

By using our Website or providing personal information to us, you consent to the practices described in this Privacy Policy. If you do not agree with this policy, please do not use our Website or submit any personal information.

02 Information We Collect

Information You Provide Directly:

• Full name, email address, phone number, and mailing address when you submit contact forms, schedule consultations, or request home valuations
• Property details and preferences when you use our search tools, request information about a listing, or submit a home valuation form
• Information about whether you are a buyer, seller, renter, investor, or property owner
• Messages, inquiries, and any other information you voluntarily provide through forms, email, phone calls, or text messages
• Account credentials if you register for a user account on our Website

Information Collected Automatically:

• IP address, browser type, operating system, device type, and screen resolution
• Pages visited, time spent on pages, referring URLs, and click behavior
• Approximate geographic location based on IP address
• Cookie identifiers and tracking pixel data (see our Cookie Policy for details)

Information from Third Parties:

• Property data from Multiple Listing Services (MLS) and public records
• Analytics data from Google Analytics, Facebook Pixel, and similar platforms
• Referral information if you were directed to our site by a partner, advertising platform, or search engine

03 How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries, provide requested services, and communicate about your real estate needs
• To send property listings, market updates, newsletters, and relevant real estate information you have requested or that may be of interest to you
• To schedule consultations, home viewings, and home valuations
• To process real estate transactions in which you are a party
• To improve our Website, services, and user experience through analytics and usage data
• To run targeted advertising campaigns on platforms such as Google, Facebook, and Instagram
• To comply with legal obligations, enforce our Terms and Conditions, and protect our rights
• To detect and prevent fraud, unauthorized access, and other security concerns

04 Information Sharing & Disclosure

We do not sell, rent, or trade your personal information to third parties for their own marketing purposes. We may share your information in the following circumstances:

• Service Providers: With trusted vendors who help us operate our Website and business, including email marketing platforms (such as MailerLite), form processors, CRM systems, web hosting providers, and analytics services. These providers are contractually required to protect your data.
• Real Estate Partners: With mortgage lenders, title companies, home inspectors, appraisers, and other professionals involved in completing a real estate transaction at your request or with your consent.
• Legal Requirements: When required by law, court order, subpoena, or government investigation, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
• Business Transfers: In connection with a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction.

05 Cookies & Tracking Technologies

Our Website uses cookies, web beacons, and similar tracking technologies to enhance your experience, analyze site traffic, and serve targeted advertising. For detailed information about the types of cookies we use, how they work, and how to manage your preferences, please refer to our Cookie Policy.

06 Third-Party Services

Our Website integrates with or links to third-party services including but not limited to:

• Google Analytics and Google Ads for website analytics and advertising
• Facebook / Meta Pixel for advertising and audience measurement
• MailerLite for email marketing and newsletters
• Make.com (formerly Integromat) for workflow automation
• Zillow, Realtor.com, Redfin, and other listing syndication platforms
• Social media platforms including Facebook, Instagram, and LinkedIn

Each of these services operates under its own privacy policy. We encourage you to review the privacy policies of any third-party service you interact with through our Website. We are not responsible for the data practices of these third-party providers.

07 Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Our Website uses SSL encryption to protect data transmitted between your browser and our servers.

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security. You provide personal information at your own risk.

08 Data Retention

We retain your personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

Contact form submissions, consultation requests, and lead information are typically retained for the duration of our business relationship and for a reasonable period afterward. You may request deletion of your data at any time by contacting us using the information below.

09 Your Rights & Choices

You have the following rights regarding your personal information:

• Access & Correction: You may request a copy of the personal information we hold about you and ask us to correct any inaccuracies.
• Deletion: You may request that we delete your personal information, subject to certain legal exceptions (such as transaction records we are required to retain).
• Opt-Out of Marketing: You may unsubscribe from our marketing emails at any time by clicking the "unsubscribe" link in any email or contacting us directly. Please note that opting out of marketing communications does not affect transactional or service-related messages.
• Cookie Preferences: You can manage cookie settings through your browser. See our Cookie Policy for instructions.
• Do Not Track: Our Website does not currently respond to "Do Not Track" browser signals, as there is no industry-standard protocol for this feature.

To exercise any of these rights, please contact us using the information provided in Section 12 below. We will respond to your request within 30 days.

10 Children's Privacy

Our Website and services are not directed to children under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child under 18 has provided us with personal information, we will take steps to delete that information promptly. If you believe a child has submitted personal data to us, please contact us immediately.

11 Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this page periodically.

Your continued use of the Website after any changes to this Privacy Policy constitutes your acceptance of the updated policy.

12 Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Deluxe Prime Realty LLC
Phoenix, AZ 85012
Phone: (602) 930-8671
Email: oswaldazagent@gmail.com
Website: deluxeprimerealty.homes